FAQs

Orders & Shipping
How long does shipping take?
Delivery times vary depending on your location. Once your order is processed, you’ll receive tracking information via email.

Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery times depend on the destination.

Can I change or cancel my order?
We process orders quickly, so changes or cancellations may not always be possible. Contact us as soon as possible, and we’ll do our best to assist.

What if my order hasn’t arrived?
Check your tracking information first. If there’s an issue, reach out to us for support.

Returns & Exchanges
What’s your return policy?
We accept returns within 30 days of delivery, provided items are unused and in their original condition. Visit faytdiscount.com for full details.

How do I return an item?
Start the return process through our Returns Center at faytdiscount.com. Follow the instructions and ship your return back to us.

When will I get my refund?
Refunds are processed within 5–7 business days after we receive your return.

Products
Are your products ethically made?
Yes! Sustainability and ethical production are at the core of everything we do.

How do I care for my items?
Care instructions are included with each product. For specific guidelines, check the product page on faytdiscount.com.

Do you restock sold-out items?
Popular items may be restocked. Sign up for notifications on the product page.

Discounts & Promotions
How do I use a discount code?
Enter your code at checkout. Discounts apply only to eligible items.

Where can I find current promotions?
Check our homepage or follow us on social media for the latest deals.

Other Questions
Do you have a loyalty program?
Yes! Join our program to earn rewards on every purchase. Learn more at faytdiscount.com.

How can I collaborate with you?
We love working with like-minded creators! For partnership inquiries, visit faytdiscount.com.

Where can I find more help?
Explore our Help Center at faytdiscount.com for additional support.